FiveStar Health is a new, innovative health enhancement program from Prairie States, one that offers a level of highly personalized service never before seen in the industry.  Think of the expert help provided by an experienced concierge and apply that to health care services.  That’s FiveStar Health.
Making things simple while improving outcomes
Prairie States’s staff of dedicated, well trained nurses makes it their professional responsibility to simplify the lives and enhance the health of the members we serve.  By responding to members’ inquiries, helping to schedule appointments, doing the necessary follow-through, our professional clinicians do whatever it takes to make things simpler and improve outcomes.

Single point of contact
FiveStar Health was developed in response to the difficulties endured by people facing the complexities of the medical system.  The solution?  Provide a single point of contact to help them gain access to the services they require.  Only Prairie States has the technological and clinical expertise to do those things effectively and make FiveStar a reality.

Seamless benefits integration is key 
Our nurses have access to vital health benefits data, including patients’ claims history, diagnostic profile, Health Risk Assessment scores, prescriptions and the health improvement goals of the members.  And they have it all in one place, right at their fingertips, so they can make the best recommendations, such as setting up appointments for preventative services and providing important reminders for addressing chronic conditions.  Members need not go “doctor shopping”; adherence to prevention and disease management goes up dramatically; employee satisfaction skyrockets.  Simply put, when an informed recommendation leads to patients getting the right service from the right providers, costs go down and health conditions improve.  That’s health enhancement and bottom-line cost containment.  That’s FiveStar Health.

Private and HIPAA compliant
All of this is carried out in strict compliance with HIPAA, with the privacy of each employee and his family respected and protected. 

Reach the summit in personalized health care
Prairie States is already well known for its fantastic customer service.  With FiveStar Health, we’ve reached the summit of personalized help for an improved health enhancement experience.  FiveStar Health’s professional clinicians do it all, in a way no one else can.