Prairie States was founded in 1989 by nurses and other medical professionals who believed people deserve quality health care and that quality health care can be affordable. We knew there was a better way to manage health benefits. Our vision was to become a third party administrator who stood apart by providing a complete range of quality health care benefit management services while controlling costs.

Quality health care through integrated claims administration
We assembled an experienced staff of nurses and other medical professionals to apply their expertise to the claims administration and health benefit management processes. These experienced health care professionals are able to identify ways to save on health care costs for employers without compromising the quality of health care for employees and their families. This "integrated" claims administration approach is what makes Prairie States superior to typical TPAs.

Prairie States' personal service means talking to real people
We also wanted to make it easy for people to work with us. For example, our phones are answered by live operators, making it easy for senior citizens and others to get any help they need right away. In addition to getting a real person when you call, we also make it easy to contact us using technology, via e-mail, fax and through our user-friendly tools on the Prairie Interactive web site.

Pioneering the future of health care benefit management
There have been a lot of changes since 1989. In the early days, Prairie States simply offered claim processing for medical, dental and vision claims as well as utilization management. Fast forward to today and a new picture emerges. Prairie States is a technologically advanced company offering a comprehensive range of integrated products and services for health benefit management. And, we are constantly exploring new ways to leverage our technologies and health care experience to provide better service to our customers, members and business partners.

And yes, we will continue to answer our telephone to listen to you!