Contact Prairie States

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Extraordinary New Program from Prairie States: FiveStar Health by Prairie States

Contact Prairie States
Prairie States takes pride in the fact that you can talk to an actual person when you call. We make it easy for you to get help right away. If you need to contact us outside of our normal hours of service (8:30 am - 4:30 pm CST), you may leave us a voice mail message, or send us an e-mail at the appropriate address below. We will respond as soon as possible.

Locations and Hours:
Chicago, Illinois Prairie States Enterprises, Inc. 401 N. Michigan Avenue Suite 2902 Chicago, Illinois 60611 Phone: (312) 464-1888 Toll Free: (800) 232-2899	Sheboygan, Wisconsin Prairie States Enterprises, Inc. 615 Pennsylvania Avenue Sheboygan, WI 53081-4642 Phone: (920) 451-7020 Toll Free: (800) 615-7020	Hours of Service: 8:30 am-4:30 pm (CST). After hours, messages may be left on our secure voicemail system. Please follow the prompts to access the appropriate service.

Claims Submission:
Telephone/Fax Phone (920) 451-7020 or (800) 615-7020 Fax (920) 451-7023	Mail Claims To: Prairie States Enterprises PO Box 23 Sheboygan, WI 53082-0023	Electronic Submission of Claims EDI Claims may be submitted to Web MD with Prairie States Electronic Payor ID 36373 Or contact us at (920) 451-7020 and ask for Electronic Claims Submission Information.

General Questions:

E-mail: questions@prairieontheweb.com
Phone: (800) 615-7020
Fax (920) 451-7023
If you have a health related question or concern, click here to Ask a Health Coach

Optimal Health Questions:

E-mail: opthealth@prairieontheweb.com
Phone: (800) 615-7020

Eligibility Questions:

E-mail: eligibility@prairieontheweb.com
Phone: (800) 615-7020

Sales and Marketing Questions:

E-mail: sales1@prairieontheweb.com
Phone:
CHICAGO, IL: (312) 464-1888
SHEBOYGAN, WI: (920) 451-7020

Claims Questions:

E-mail: claims@prairieontheweb.com
Phone: (800) 615-7020