90% of calls are answered in an average of 20 seconds by a real person during business hours - guaranteed!

We're Here For You

Call us Monday – Friday, 8:30 am – 4:30 pm CT to speak with our dedicated staff, or leave a message outside of business hours.

800-615-7020

Members can also communicate with us online! Send a secure message in the Member Portal or through our mobile app.

Member Portal Login

Claims Submission

Via WebMD:

Submit EDI claims with Prairie States’ Electronic Payer ID 36373

Via Fax:

(920) 451-7023

Via Mail:

Prairie States
P.O. Box 23
Sheboygan, WI
53082-0023

Provider IDR Disputes: Send a secure email to

Sheboygan Office

615 Pennsylvania Avenue, Suite 1
Sheboygan, WI 53081-4642
(920) 451-7020

Corporate Office

35 East Wacker Drive, Suite 3200
Chicago, IL 60601-2102
(312) 464-1888