Employers searching for ways to reduce health care costs will usually look first to plan design changes. Have the employees pay a bigger share, the thinking goes, and the company will save money.
Right?ˆWell, not exactly.
Asking employees to pay more accomplishes one thing: it keeps them from getting the care they should, resulting in the need for more costly care later. Forward thinking companies are rejecting the knee-jerk reaction of cost-shifting and embracing new approaches, like Value Based Plan Design.
Value Based Plan Design emphasizes outcomes, and not just dollars spent. It dictates that the overall health of the group is an investment, and not just a cost to be managed. It proves that there is greater value in maintaining health than in managing the initial costs of care.
Clearly, investing now beats paying more later. The idea is to keep employees from developing costly conditions by giving them the best access to preventative care. Some key features to Value Based Plan DesignConsider the big cost-drivers: diabetes, asthma, and hypertension. Treating these conditions is tough to do, as the patient doesn’t “feel sick” most of the time. And so, they often don’t comply with treatment plans, especially if there’s a high deductible and a tiered pharmacy benefit. With no compliance, the condition worsens, which means more costly treatment. But if they are offered better access to affordable drugs, and if compliance is checked regularly, then patients are far more likely to experience better health outcomes. And that saves money.
Data is an important component here. Working with a benefits company that can help track compliance and outcomes, providing the necessary reports and analytics, is a must. Clinical support is key, as well. Most wellness companies focus only on large cases, but Value Based Plan Design calls for a larger framework to see that the right utilization happens across the continuum of care. Measurement and adjustment must be ongoing.
The progressive benefits manager will see that the investment in “human capital” will pay off in ways that aren’t always immediately apparent. Think of the indirect costs of absenteeism, presenteeism, and disability. Think about how much they can be reduced, and how much health-related productivity can be improved, with a new approach to overall group health.
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